Returns

At 8 Pickleball, your satisfaction is our priority. That’s why we offer a 30-day return policy from the date your item is delivered. We want you to feel confident in your purchase and love your gear as much as we do!

Finding the perfect paddle takes time, and we’re here to help you get it right.

Please note that all items must be purchased directly from 8pickleball.com to qualify for a return or exchange.

Before sending anything back, please contact our Customer Support Team for approval. Any items sent back without prior authorization unfortunately cannot be accepted.

If you have any questions or concerns, don’t hesitate to reach out — we’re always here to help. Just a quick note: some restrictions may apply, so please review the details below.

📩 Contact us for any return questions at: info@8pickleball.com

Refunds

Once your return is received and inspected, we’ll send you a confirmation email. If your return is approved, your refund will be automatically issued to your original payment method within 10 business days.

Please allow additional time for your bank or credit card provider to process the refund. If it’s been more than 15 business days since your return was approved and you haven’t received your refund, please contact us at info@8pickleball.com.

Damages and Issues

Please inspect your order upon arrival and contact us right away if you notice any defects, damage, or if you received the wrong item so we can make it right.

Non-returnable Items

We’re unable to accept returns on gift cards or final sale items.

Warranty Policy

At 8 Pickleball, we take pride in the performance and durability of our paddles. Every product we make represents our commitment to quality, and we stand behind that promise. That’s why we offer a one-year limited warranty covering major manufacturing defects for the original owner.

This warranty is valid for one year from the date of purchase and applies only to new paddles purchased directly from 8pickleball.com or an authorized 8 Pickleball retailer.

Please note:

• Demo paddles, used paddles, and second-hand purchases are not eligible for warranty coverage.

• This warranty does not cover:

  • Normal wear and tear

  • Damage caused by misuse, abuse, or improper care

  • Accidental damage (drops, impacts, etc.)

Submitting a Warranty Claim

To help us review your claim quickly and accurately, kindly provide as many details about your purchase as possible. Including:

• Your name

• Your email address

• Your order number

• A description of the issue

• Clear photos and videos of the paddle

Please send all warranty submissions to:
📧 info@8pickleball.com

Our team will review your claim and respond as soon as possible. All warranty determinations are made at the sole discretion of 8 Pickleball.

We’re here to help and want to make sure you’re confident in the gear you use on the court.

Contact Us

If you have any questions about our Returns, Refunds, and Warranty Policy, please contact us by e-mail info@8pickleball.com

Returns and Warranty Policy